Call now! (ID:200078)+1-855-211-0932
HomeCustomer Support

Customer Support


Context Help

If you lose your way inside our hosting Control Panel, the first thing you should do is press the Help button, which is visible on each page. A context menu will open. It includes elaborate info about all the operations that you can carry out on that particular page. Each popup appears on the same page so that you can quickly get back to your work.

Video Tutorials

We have a wide library of video tutorials illustrating how to work with our hosting Control Panel. They're made for those of you who want to see how things are being done rather than just reading articles. In this way, anyone can swiftly get to know our Control Panel by merely watching our step-by-step tutorial video clips.

F.A.Q.

If you can't discover the solution you are looking for, have a look at our comprehensive FAQ section, which includes questions asked by real individuals and offers real solutions. We frequently "revamp" our FAQ section with new questions & answers so as to encompass all the new additions and innovations related to our web hosting platform.

Ticketing System

If you still can't find the solution you searching for in the Frequently Asked Questions database either, you can get in touch with our excellent team of tech support engineers available 24/7/365 and eager to help you with any issue. Each support ticket you open will be answered within 1 hour (the average response time is just 20 mins), so you will not have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 200078

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com